Support

We answer our own email.

There’s no ticket maze and no chatbot. Write to us and a person who works on the app writes back.

Email support

Contact

How to reach us.

App support: support@darndest.co
Everything else: hello@darndest.co
Privacy requests: hello@darndest.co — see our Privacy Policy
Response time: Within two business days. Usually the same day.
Postal: 94 E 4th St, Apt 206, New York, NY 10003, United States

Common questions

Before you write in.

Is Journalcast available yet?

Yes. Journalcast 1.0 is on the App Store for iPhone. It’s free to download, with an optional subscription. Get it here.

What platforms does it support?

Journalcast runs on iPhone, and needs iOS 18 or later. We’ll evaluate iPad and Mac now that the iPhone app is out and supported properly.

Who can read my journal entries?

You. We don’t read entries, don’t sell them, and don’t use them for advertising or model training. Full details are in the app’s privacy policy at launch.

How do I report a bug?

Email support@darndest.co with your device model, iOS version, and what you were doing. Screenshots help enormously.

Can I request a feature?

Please do. We can’t build everything, but requests genuinely shape the roadmap and we read every one.

Are you hiring or open to partnerships?

We’re small and not actively hiring, but we’re happy to hear from people whose work overlaps with ours. Write to hello@darndest.co.